GLASS CITY FEDERAL CREDIT UNION ANNOUNCES COMPLETION OF MERGER WITH ESCU FEDERAL CREDIT UNION

Glass City Federal Credit Union is pleased to announce the completion of its merger with Holland, Ohio-based ESCU Federal Credit Union (FCU). The membership of ESCU FCU was given the opportunity to vote on the proposed merger by absentee ballot and at a special membership meeting. Based on the favorable results of this vote, the merger was passed by the ESCU FCU membership.

Effective Monday, July 3, 2017, ESCU FCU was officially merged into Glass City Federal Credit Union. All ESCU FCU assets and liabilities have been transferred to Glass City Federal, and the nearly 800 ESCU FCU members have become members of Glass City Federal.

While both credit unions are financially sound with a strong capital base, Glass City Federal’s field of membership and full array of accounts and services provides even greater efficiencies for the new ESCU FCU members. Glass City Federal has assets of over $200 million and over 25,000 members. Glass City Federal continues to operate five northwest Ohio branch locations, with the main office at 1340 Arrowhead Drive in Maumee; three branch locations in Toledo at 5642 Secor Road, 1353 Gage Road at Alexis Road, and 1666 East Broadway Street; and in Bowling Green at 1275 North Main Street.

Glass City Federal President and CEO Mark Slates states, “We are pleased to welcome ESCU FCU members into the Glass City Federal family.” He adds, “We look forward to providing our extensive member benefits to these new members and their families.”

Exciting news! Glass City’s Board of Directors recently voted to approve a nearly 6,500 square foot addition to the Maumee Main Office building. This expansion project will begin in June and is slated for completion by year end.  According to President & CEO Mark Slates, “The new addition will prepare Glass City for the future by providing much-needed additional office and storage space, as well as a larger community room.” Slates also states that the expansion project will not affect the Maumee Office’s branch and front-end operations.

We appreciate the membership’s patience and understanding during the construction project, which may affect the flow of traffic and parking from time to time at the Maumee Office.

Members: You may also visit Glass City’s four other convenient branch locations at 1666 E. Broadway in Toledo, 5642 Secor Road in Toledo, 1353 Gage Street at Alexis Road in Toledo, and 1275 N. Main Street in Bowling Green. In addition, since Glass City is a part of the CO-OP Shared Branching  network, Glass City members may also use other participating credit unions and ATMs locally and nationwide at no cost.

Be sure to stop by any of our branch picnics starting at 11 AM on the following dates/locations:

 

East Broadway Branch (1666 E. Broadway) — July 21

Maumee Branch (1340 Arrowhead Dr.) — August 25

Secor Rd. Branch (5642 Secor Rd.) — September 15

 

Glass City is pleased to provide a mobile app with a robust offering of features and functionality to protect your Glass City debit card from fraud.

Our SecurLOCK mobile app allows you the ultimate real-time control of where and how your debit card can be used. You will have the capability to customize your debit card using the features and preferences below:

 

  • Switch card on/off: lock or unlock your card with a single touch. An auto-lock feature turns on your card for a specified time or for a certain number of purchases
  • Control by location: limit card activity by location
  • Control preferences: set specific merchant categories, transaction types and spend limits
  • Instant transaction alerts: be notified immediately of debit card transactions

 

This free debit card text alert/card control app is available for Apple’s iPhone and Android smartphones. You can find the app in the Apple iTunes App Store or Google Play Store by searching for SecurLOCK Equip.

 

Click here for instructions to register your debit card today!

You can download a new and improved mobile banking application by searching for “Glass City FCU Mobile” on the iTunes or Google Play app store. Click here for more information.

mobileapplogoappstore

Glass City has partnered with Buzz Points, a free rewards program for all members with a Glass City Debit Card!
Buzz Points offers points towards rewards with the debit card purchases you make. The average user earns $40 in rewards annually, without doing anything extra!
Sign up at www.buzzpoints.com/glasscityfcu, and be sure to have the following information handy:
1. Your member number (often found on a statement or check),
2. The last 4 digits of your Social Security number.

Sign up today and receive 500 points automatically!!

To enhance our Bill Pay service, Glass City Federal CU has changed to a new Bill Pay service provider. The new Bill Pay system launched the morning of March 13, 2017 and is available on Home Banking, as well as Mobile Banking.

Please click here for an overview of the new Bill Pay System.

For instruction on how to allow cookies for Bill Pay Access on your web browser click here.

 

Apple Pay

Glass City Federal Credit Union is pleased to offer Apple Pay as a payment option for all Glass City Visa Credit and Debit cardholders. Upon adding a Glass City Visa Credit or Debit Card to Apple Pay on a compatible iphone or device, cardholders can make in-store purchases with a single touch or wave of their phone at the contactless reader at participating retailers and restaurants. Apple Pay is also compatible with the iPad Pro, iPad Air 2 and iPad mini 3 or newer versions for in-app purchases.

Payments via Apple Pay are private and secure as each transaction is authorized with a one-time, unique security code. The cardholder’s card number and information are never exposed with Apple Pay, as there is no need to present a card at check-out.

Instructions to set up Apple Pay on your iPhone 6 or newer:

To add your Glass City Visa Credit or Debit Card to your iPhone for Apple Pay:

  1. On your iPhone, open Wallet or go to “Settings” > Passbook & Apple Pay.
  2. Tap “Add Credit or Debit Card”
  3. If your Glass City Visa is the supported credit/debit card for your iTunes account, simply enter the card’s security code (the 3-digit code on the back of the card). Otherwise:
  4. Use your phone’s camera to capture the information on your credit/debit card OR enter your Card details as prompted: name (Glass City Federal Credit Union), card number, expiration date and security code; Tap “next.”
  5. Your card will then be “verified” for Apple Pay.
  6. You will be prompted to call an Activation Line to confirm your identity/card information.
  7. After your card is verified, tap “next.”
  8. You can now start using Apple Pay for in-store and in-app purchases.

Please visit www.apple.com for further instruction and to add Apple Pay to your other compatible devices.

Frequently Asked Questions:

What is Apple Pay?

Apple Pay is Apple’s mobile payments service that allows you to use your phone or device instead of swiping a credit or debit card for in-store purchases.

What do I need to use Apple Pay?

  •  iPhone 6/iPhone 6 Plus (or newer) with iOS 8.1 or above (Apple Pay in stores and within apps)
  • iPad Pro, iPad Air 2, or iPad mini or newer versions (Apple Pay within apps)
  • Apple Watch paired with a compatible iPhone (Apple Pay in stores)

How do I use Apple Pay for in-store purchases?

To make an in-store payment, simply hold your iPhone near the contactless reader with your finger on Touch ID. Or you can double-click the Home button when your iPhone is locked to access Wallet and quickly make your purchases. If using an Apple Watch, double-press the side button and hold your device near the contactless reader.  You will receive a confirmation on your iPhone or Apple Watch to inform you of payment completion.

To determine Apple Pay vendor compatibility, look for one of these symbols at checkout or in the Maps app:

applepay2

 

How secure is Apple Pay?

Apple Pay is safer than using a traditional credit or debit card. Every transaction on your iPhone or iPad requires you to authenticate with Touch ID or your passcode. Your Apple Watch is protected by the passcode that only you know, and your passcode is required every time you put on your Apple Watch. Your card number and identity aren’t shared with the merchant, and your actual card numbers aren’t stored on your device or on Apple servers. For more information about Apple Pay security and privacy, visit www.apple.com.

How does Apple Pay keep my information private?

When you pay in stores, neither Apple nor your device sends your actual credit or debit card numbers to merchants. When you pay in apps, the merchant will only receive information like name, email address, billing and shipping addresses you authorize to share to fulfill your order. Apple Pay retains anonymous transaction information such as approximate purchase amount. This information can’t be tied back to you and never includes what you’re buying. Apps that use Apple Pay must have a privacy policy that you can view which governs the use of your data. For more details, visit www.apple.com.

Will I have to sign a receipt or enter a pin when paying with Apple Pay?

As you do today with a plastic credit card, you may need to sign a receipt, depending on the store and the transaction amount.

Please visit www.apple.com for more details regarding the following:

  • Apple Pay privacy and security
  • How to set up Apple Pay on your other compatible devices
  • How to return an item purchased in-store with Apple Pay
  • What to do if your device is lost or stolen

 

Click here to view our Spring 2017 Glass Cutter Newsletter.

Click here to view our Winter 2017 Glass Cutter Newsletter.