Card Management Tools

Card Management Tools

Home & Mobile Banking Credit Card Management Portal

While using Glass City’s Home or Mobile Banking system:

  • Click on the “Cards” icon
  • Then, click on the “Manage Card” button

You will then be directed to the Credit Card Management Portal (also known as Access Point), which allows you to easily manage payments, add alerts and controls for fraud protection, view your spending trends and statements, transfer non-Glass City loan or credit card balances to your available credit limit, report a card as lost or stolen, add future travel dates and destinations, initiate a dispute, and more!

If you are not a Home Banking user, click here to directly sign in to the Credit Card Management Portal.

Questions about the Credit Card Management Portal:

A: From Home or Mobile Banking, click on the “Cards” icon and then the “Manage Card” button.
A: You may add alerts and controls for fraud protection, view transaction and statement history, enroll in eStatements, make a payment, report a card lost or stolen, transfer non-Glass City loan or credit card balances to your available credit limit, add future travel dates and destinations, initiate a dispute, and more.

A: You can enroll your active Visa credit card for eStatements on the portal or by visiting a Glass City branch.

Glass City Card Controls Mobile App

Manage your Glass City Visa Debit Card or Credit Card

This mobile app allows you to lock or unlock your Glass City Visa Debit Cards or Credit Cards with a single touch, set alerts for fraud protection, view transaction history, file a dispute, report your card as lost or stolen, set travel notifications, and more. The app can be downloaded in your mobile phone’s app store by searching for Glass City Card Controls.

Downloading Instructions: Search for Glass City Card Controls in the Apple iTunes App Store of the Google Play Store or by using the links below:

  • Apple Phones click here
  • Android Phones click here

For app registration and usage instructions, click here.


Questions?
Contact Glass City Card Services at 419-887-1000.

Monitor your Glass City Visa Debit or Credit Card

Monitor your Glass City Visa Debit or Credit Card

Glass City Debit Card Phone Numbers

24/7 Customer Service:
866-557-5374

Lost or stolen Debit Card:
866-557-5374

Glass City Debit Card Phone Numbers

24/7 Customer Service:
866-557-5374

Lost or stolen Debit Card:
866-557-5374

Glass City Credit Card Phone Numbers

24/7 Customer Service:
866-590-7670

Lost or stolen Credit Card:
866-590-7670

Glass City Credit Card Phone Numbers

24/7 Customer Service:
866-590-7670

Lost or stolen Credit Card:
866-590-7670

Apply for a Glass City Platinum Visa here or at a branch!

Apply for a Glass City Platinum Visa here or at a branch!

Locations across
northwest ohio

Find a location near you

Five locations in Northwest Ohio make it convenient to be a member no matter where you live or work.

Locations across
northwest ohio

Find a location near you

Five locations in Northwest Ohio make it convenient to be a member no matter where you live or work.