Card Management Tools

Glass City provides 24/7 easy-to-use tools to manage, monitor and protect your Glass City Visa Credit Card:

Glass City Card Controls Mobile app

This mobile app allows you to lock or unlock your card with a single touch, set alerts and travel notifications for fraud protection, view transaction history, make or pre-schedule a payment to your credit card, and much more!

See below for easy downloading and app usage instructions and Frequently Asked Questions.

“Manage Card” Portal in Home & Mobile Banking

Enjoy the convenience of viewing your credit card transactions, statements and more, while you are using Glass City Home or Mobile Banking.

To visit the “Manage Card” portal while using Glass City’s Home or Mobile Banking system:

• • Click on the “Cards” icon
  • Then, click on the “Manage Card” button

If you are not a Home Banking user, click here to directly sign in to the “Manage Card” portal.

Questions about the “Manage Card” Portal:

All Glass City Debit and Credit Cardholders are automatically enrolled in an Advanced Fraud Alert service  for optimum card fraud protection. This service allows cardholders to quickly receive emails, mobile phone texts and interactive phone calls when fraud is suspected – giving the cardholder the opportunity to confirm the legitimacy of transactions.

• Important: To make sure fraud alerts are received, cardholders are encouraged to update their profile information (in Home or Mobile Banking or by visiting a branch), to ensure that their current phone numbers and email address are on file.

• If you receive a card fraud alert by phone, text or email about a suspicious transaction, we ask that you respond immediately to let us know whether the transaction is legitimate. You only need to respond “Yes” or “No.”

• Please note: Glass City FCU will NEVER text, call, or email you asking for personal or account information, or usernames, passwords or security codes.

Questions about the new Advance Fraud Alerts? Click here

Questions about current scam texts and phone calls? Click here

Please contact a branch for additional assistance.