FAQs Archive | Glass City Federal Credit Union

Q: How do I pay my Glass City Loan or Credit Card with funds from my account at another Financial Institution?

Transfers from another FI can be made for one-time or recurring payments to your Glass City loan or credit card by following these steps: Select "Move Money" Select "Payments & Transfers" Under "Select an origin account" scroll to the bottom. Under "My External Accounts" select the financial institution to pay from. Under "Select a destination account" select your Glass City loan. Under "Frequency" select how often you would like to transfer money or One Time to send 1 payment next business day. Select date of transfer or reoccurring transfer. Enter amount to be transferred. Select "Continue". After review, select "Submit". Please note: These transfers will be saved under "Scheduled Payments." To make changes or to delete the transfer, select the 3 dots next to the transfer.

Q: Are there any changes to the viewing of my Optimum Checking account in the new online system?

Yes, there are a few changes to the viewing of your Optimum checking account: The "Optimum Checking Status" button is no longer available to monitor if you have met the required monthly criteria* to qualify for the monthly dividend. To determine if you have met the required monthly transaction criteria in the new system , you need to: Under the "My Accounts" heading: Click on the "Optimum Checking" tile Click on "See All" Click "Filter" and choose the date range start and end Click "See Results" and you will see all transactions within that time frame For specific transaction types , you can type "Search Transactions" in the "Enter a Description" tile: Card Purchase (for debit card purchases) OR Bill Payment OR ACH Deposit *For Optimum Checking information, including all of the monthly criteria requirements to qualify for the monthly dividend , please click here .

Q: What are the new features of the new Home/Mobile Banking?

There are many new features in the new Home/Mobile Banking system – and you will find it easy to navigate accessing your accounts. New features include the ability to: Enroll in Glass City’s Round Up Savings program Enroll in payroll distributions Manage your debit card with options such as reporting your card as lost/stolen or lock/unlock your card for fraud protection Open new deposit accounts, including Money Market Savings accounts Initiate loan skip-a-payments upon eligibility Submit a stop payment on a check or electronic/ACH payment Apply for a Glass City Home Equity Loan or Line of Credit Link Glass City accounts with your accounts at other financial institutions through Plaid Choose from a standard or dark mode viewing option

Q: Can I see all my accounts in the new Home/Mobile Banking?

Yes. You can view all of your accounts in one convenient dashboard.

Q: Where do I find my account number in the new Home/Mobile Banking?

You can find your account number in Home or Mobile Banking by selecting your account and clicking “Account Info”.

How do I pay my Glass City Loan or Credit Card with funds from my account at another Financial Institution?

Transfers from another FI can be made for one-time or… Continue Reading How do I pay my Glass City Loan or Credit Card with funds from my account at another Financial Institution?

By Glass City Federal|2026-06-24T16:16:12+00:00June 24, 2026|Home Mobile Banking|Comments Off

How do I link an account from another Financial Institution (FI) to my Glass City FCU Home & Mobile Banking for online account transfers and/or to pay a Glass City loan or credit card?

You can link your accounts at other Financial Institutions to… Continue Reading How do I link an account from another Financial Institution (FI) to my Glass City FCU Home & Mobile Banking for online account transfers and/or to pay a Glass City loan or credit card?

By Glass City Federal|2026-06-24T16:20:50+00:00June 24, 2026|Home Mobile Banking|Comments Off

Did the Bill Payment service change?

Bill Payment stayed exactly the same; your existing payment information… Continue Reading Did the Bill Payment service change?

By Glass City Federal|2026-06-22T13:48:02+00:00June 22, 2026|Home & Mobile Upgrade 2|Comments Off

Will the Bill Payment service change?

Bill Payment will stay exactly the same; your existing payment… Continue Reading Will the Bill Payment service change?

By Glass City Federal|2026-06-18T18:08:17+00:00June 18, 2026|Home & Mobile Upgrade|Comments Off

Who do I contact at Glass City FCU, if I need assistance or have questions about the new Home/Mobile Banking?

As always, we’re working for you! Please contact us: Email onlineservices@glasscityfcu.com… Continue Reading Who do I contact at Glass City FCU, if I need assistance or have questions about the new Home/Mobile Banking?

By Glass City Federal|2026-07-15T13:45:12+00:00June 18, 2026|Home & Mobile Upgrade 2|Comments Off

Are there any changes to the viewing of my Optimum Checking account in the new online system?

Yes, there are a few changes to the viewing of… Continue Reading Are there any changes to the viewing of my Optimum Checking account in the new online system?

By Glass City Federal|2026-06-18T15:27:59+00:00June 18, 2026|Home & Mobile Upgrade 2|Comments Off

How may I prevent fraud attempts during this upgrade?

We will never text, email or call you asking for your online… Continue Reading How may I prevent fraud attempts during this upgrade?

By Glass City Federal|2026-06-18T15:27:33+00:00June 18, 2026|Home & Mobile Upgrade 2|Comments Off

What are the new features of the new Home/Mobile Banking?

There are many new features in the new Home/Mobile Banking… Continue Reading What are the new features of the new Home/Mobile Banking?

By Glass City Federal|2026-06-18T15:27:25+00:00June 18, 2026|Home & Mobile Upgrade 2|Comments Off

Can I see all my accounts in the new Home/Mobile Banking?

Yes. You can view all of your accounts in one… Continue Reading Can I see all my accounts in the new Home/Mobile Banking?

By Glass City Federal|2026-06-18T15:27:14+00:00June 18, 2026|Home & Mobile Upgrade 2|Comments Off

Where do I find my account number in the new Home/Mobile Banking?

You can find your account number in Home or Mobile… Continue Reading Where do I find my account number in the new Home/Mobile Banking?

By Glass City Federal|2026-06-18T15:27:06+00:00June 18, 2026|Home & Mobile Upgrade 2|Comments Off

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FAQs

Quick Links

Locations

Toledo City Paper Best of Toledo “Best Credit Union” 2022, 2023, 2024 & 2025

Toledo Area Parent News Family Favorites “Place to Bank” & “Place to Get a Mortgage” 2023, 2024 & 2025

MLiving News Reader’s Choice “Best Credit Union” 2024, 2025 & 2026

You are now leaving Glass City Federal Credit Union

Toledo City Paper Best of Toledo
“Best Credit Union”
2022, 2023, 2024 & 2025

Toledo Area Parent News Family Favorites
“Place to Bank” & “Place to Get a Mortgage”
2023, 2024 & 2025

MLiving News Reader’s Choice
“Best Credit Union”
2024, 2025 & 2026