If you are unsure of your current username, please select “Trouble Signing In?” at initial login page. Follow the prompts and your username will be provided.
Other ways to find your current username, based on your mobile device are:
- Android users: Please open your mobile device Password Vault; instructions to locate your current username will be dependent upon your mobile device manufacturer.
- iPhone users: Follow this path to locate your current username:
- Go to: Settings/Apps/Password/Open Passwords/All/Glass City FCU — and you will see your current username.
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Face ID users: When you launch the current Mobile Banking app, turn your phone away from view so that Face ID does not automatically log you in to the app. After 10 seconds have passed, turn your phone back around so that it is in view and tap the ‘Cancel’ button to cancel Face ID login. Next, tap ‘Log into my account’ and our Mobile Banking app should display your username.
