What if I have further questions about the Card Controls app?
You may review the detailed “Card Controls User Guide” on [...]
How do I dispute a transaction with the app?
Go to the “Transactions” screen. Tap the transaction that you [...]
How do I report my card Lost or Stolen?
Tap the “Lost or Stolen” icon to go to that [...]
How do I set up Travel Notifications?
Tap the “Travel Notifications” icon to go to that screen. [...]
What are the different Controls available to the user with the app?
You can use the “Controls” feature to block or unblock [...]
How do I set Controls (to block or unblock specific transaction types) for my card(s)?
To set controls for specific transactions, tap the “Notification Settings” [...]
How do I set Alerts with the app to receive notifications of card transactions and activity?
As an app user, you will receive automatic text alerts [...]
How do I then use the various functions of the app?
At login, you will be taken to the “Account Summary” [...]
How do I lock or unlock my debit or credit card?
Go to the “Account Summary” screen and in the lower [...]
Why would I use the app function to lock or unlock my debit or credit card?
Registered cards are in the unlocked position as a default. [...]
