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Home & Mobile Banking2024-06-10T01:43:14+00:00

Access Your Money Anytime!

Access Your Money Anytime!

Home & Mobile Banking for 24/7 convenience and account access!

Glass City’s Home Banking and the Glass City FCU Mobile app both provide many useful features to make managing your money easy and efficient any time of the day or night!

It’s so easy to sign up for Home or Mobile Banking! Just make sure you have an active email address on file with us (contact a Glass City branch if you do not).

Then, watch our video tutorials or review the Step-by-Step instructions below.

How to Enroll in Home Banking:

How to Enroll in Mobile Banking:

Not a Glass City FCU member yet?

Already a member, but want to open another account now or add a joint owner to your accounts?

You only need to enroll once in either Home or Mobile Banking; you can then use the same username and password that you created to sign-in to the other platform.

Home Banking

You can set up your online account access and do all of the following through Home Banking:

  • View account transactions, balances and history
  • Track weekly spending
  • Transfer funds within accounts, or to another Glass City member’s account(s)
  • Pay bills with our FREE Bill Pay service
  • Make loan, credit card, and mortgage payments
  • View cleared checks
  • View eStatements
  • Add account alerts
  • Create additional accounts
  • Add a joint owner to your Glass City accounts
  • Apply for a loan
  • Locate the nearest branch, ATM or Shared Branching location
  • Send a secured message to a Glass City representative
  • Change your address, phone number or email address
  • Much more!

Mobile Banking

You can access your accounts at anytime from anywhere using your Smartphone! Apps are available for Apple and Android devices. The Glass City FCU Mobile banking app allows you to:

  • View account transactions, balances and history
  • Track weekly spending
  • Transfer funds within accounts, or to another Glass City member’s account(s)
  • Pay bills via Glass City’s free Bill Pay Service
  • Make loan, credit card, and mortgage payments
  • Deposit a check with Mobile Deposit
  • View cleared checks
  • View eStatements
  • Add account alerts
  • Create additional accounts
  • Add a joint owner to your Glass City accounts
  • Apply for a loan
  • Locate the nearest branch, ATM or Shared Branching location
  • Send a secured message to a Glass City representative
  • Change your address, phone number or email address
  • Much more!
  •  

Still have questions?

We’ve put together some commonly asked questions that may help. Click on the questions to get the answers you need.

How do I enroll into the Home or Mobile Banking platforms?2022-11-04T05:22:20+00:00

You only must enroll in Glass City’s Home Banking or Mobile Banking systems, not both. Once you enroll in one of these platforms, you can easily sign in to the other with the same username and password.

OPTION 1:
STEPS TO ENROLL IN HOME BANKING:

For Home Banking, the recommended web browsers are Chrome, Edge, and Firefox. Please note: Internet Explorer is not supported.

  • Step 1: Go to glasscityfcu.com and click the “Home Banking Login” Link on the home page.
  • Step 2: On the Login page that appears, click the “Enroll” button.
  • Step 3: Enter your:
    • Glass City Member Number
    • Social Security Number
    • Your Date of Birth

Then, click the “Continue” button.

  • Step 4: Choose a username and password by following the required specifications listed.
  • Step 5: Click to agree to the “Terms and Conditions;” click to enroll in eStatements and e-notices if preferred; and then click the “I’m not a robot” box.
  • Step 6: Click “Submit.”
  • Step 7: For your security, a verification code will then be sent to your email address that is on file with Glass City.
  • Step 8: Enter the verification code when prompted and Click “Submit.”

You are now enrolled in Glass City’s Home Banking system! And you may also now sign into the new Glass City FCU Mobile Banking app (in your device’s app store) with your newly created Home Banking username and password.

OPTION 2:
STEPS TO ENROLL IN GLASS CITY FCU’S MOBILE BANKING:

  • Step 1: If applicable, delete the old app from your phone or device.
  • Step 2: Go to the Apple App Store or Google Play Store and type in “Glass City Federal Credit Union” in the Search bar. Select “Glass City FCU Mobile” to download the new app.
  • Step 3: Once installed, open the new mobile banking app and then click “Enroll.”
  • Step 4: Enter your Member Number, Social Security Number and Date of Birth; then, click “Continue.”
  • Step 5: Choose your username and password by following the required specifications listed.
  • Step 6: Click to agree to the “Terms and Conditions:” click to enroll in eStatements and e-notices if preferred; and then click “Enroll.” 
  • Step 7: For your security, a verification code will then be sent to your email address that is on file with Glass City.
  • Step 8: Enter the verification code when prompted and Click “Submit.”

You are now enrolled in Glass City’s new Mobile app! And you may now sign into Glass City’s new Home Banking system with the same username and password you just created for Mobile Banking.

Please note: To enroll and begin using the Home or Mobile Banking systems, you must have an active email on file with the credit union. If you do not, please contact a branch.

 

I want to enroll in Home or Mobile Banking but I do not have an email address on file at Glass City FCU. Can I still sign up?2022-10-29T16:08:04+00:00

Upon creating a username and password in either Home or Mobile Banking, you will receive a verification code that will be sent to your email address that is also on file with Glass City FCU. Therefore, in order to establish Home or Mobile Banking, you will need to visit a Glass City branch and provide your email address to a staff member. You will then be able to complete the steps to enroll in Home or Mobile Banking.

What accounts will I be able to view/have access to upon signing in to either Home or Mobile Banking?2023-05-08T16:46:16+00:00

When you sign in to Home or Mobile Banking, you will see all of your accounts (including all that you are designated as a single or joint owner). Therefore, unlike the former Glass City Home & Mobile Banking systems prior to June 30, 2021, there is no need to have multiple usernames and passwords for your multiple primary accounts.

What about accounts that I am listed on as a “Joint” owner?2023-05-08T16:46:20+00:00

All accounts in which you are a single or joint owner all show up under your own username and password.

How do I open additional accounts online?2023-05-08T16:43:56+00:00

For full instructions on how to open additional accounts online click here.

How do I add a joint owner to my account(s)?2023-05-08T16:51:56+00:00

To add a joint owner who is currently a member of Glass City, please click here for full instructions.

To add a joint owner who is not a member of Glass City, please click here for full instructions.

Where do I find my account number in Home or Mobile Banking?2023-05-08T16:51:30+00:00

On your Home/Mobile Banking account Dashboard, click on the three dots (“. . .”) in the upper right corner of your Primary Savings account tile, and click “show account number” to view your account number.

How can I make a principal only payment to my mortgage loan?2023-05-08T16:44:16+00:00

While in Home Banking, click “Transfer Money.” Select the account that you would like the payment to come out of and click “Continue.” Under the Payment field, select “Custom Amount.” Under the Amount field, type in the amount you would like to pay. Then select the date you would like to make the payment. Next to the “Add Memo” function select the circle icon. In the memo field that pops up, type in “Principal Payment.” Please then check your mortgage loan balance the day after the payment date you selected to confirm that it was applied correctly.

Upon being one day past due on my loan, why is Home & Mobile Banking showing that I owe two monthly payments?2023-05-08T16:44:42+00:00

Your current month’s loan payment is due on its monthly due date; however, if your payment is not made by the actual due date, our new system shows it as late. Please be advised that only your current monthly payment is due. The next month’s payment is not due until its actual due date. Depending on when you make your loan payment, the amount of assessed late fees may vary.

Can I download my Glass City account transaction history into Quicken?2022-11-17T18:43:47+00:00

You can download your Glass City FCU account transaction history into either the Quicken or Mint financial management programs. Please note if you used Quicken in the past for your Glass City accounts, it is best that you now set up a brand new account profile for these accounts. Due to Glass City’s system upgrade in 2021, it is advised not to attempt to link your previous Glass City profile to these programs. Further questions or assistance needed? Inquire at a branch and a Glass City tech support representative will contact you.

Need help with mobile banking? Contact a representative at a branch near you.

Need help with mobile banking? Contact a representative at a branch near you.

Locations across
northwest ohio

Find a location near you

Five locations in Northwest Ohio make it convenient to be a member no matter where you live or work.

Locations across
northwest ohio

Find a location near you

Five locations in Northwest Ohio make it convenient to be a member no matter where you live or work.

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