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Loyalty Rewards Visa FAQ2022-11-03T18:09:06+00:00

Rewards Visa FAQ’s

Rewards Visa FAQ’s

Frequently Asked Questions Regarding
Your Loyalty Rewards Visa Credit Card

How do I know if I have a Loyalty Rewards Platinum Visa Credit Card?2022-07-13T14:29:11+00:00

Your card will begin with 4095531.

Do I earn Loyalty Rewards Points with my Glass City Rewards points Visa?2022-10-10T03:04:36+00:00

You automatically earn one Loyalty Rewards point for every dollar spent with your Glass City Visa.

How can I visit the “Loyalty Rewards” site to register my card, and then view and redeem my Loyalty Rewards points?2023-02-17T14:54:56+00:00

You can view and redeem your Loyalty Rewards points in one of three ways:

  • Log into Home or Mobile Banking:
    • Click on the “Cards” icon, then the “Card Rewards” button, which will take you to the Loyalty Rewards site.
    • Create a username and password.
    • You will then be able to view your current balance and redeem points.
  • Visit www.dreampoints.com/glasscityfculoyaltyrewards OR
  • Via the Glass City FCU Website Visa Page and click the “Loyalty Rewards” box
Do I receive any points upon registering to view my Loyalty Rewards points for the first time?2022-11-17T18:43:48+00:00

Yes, after you register your card on the Loyalty Rewards site, you will receive 500 points within 60 days.

What types of redemption options are available with Loyalty Rewards?2022-11-17T18:43:48+00:00

There are a variety of redemption options available within the categories of merchandise, travel and gift cards.

Will Loyalty Rewards points also be listed on my monthly credit card statement?2022-11-17T18:43:48+00:00

Yes, however, the total points balance will be from the 20th of the previous month.

Is there a way for me to earn additional (bonus) points?2022-11-17T18:43:48+00:00

Yes, you can earn additional bonus points from participating merchants when using your Glass City Visa Rewards card at participating AMPRE merchants, both online and in-store. Point earnings will vary based upon merchant. Each merchant’s Point earnings ratio is listed on the Loyalty Rewards website under the “Earn More” tab. You can agree to receive all future AMPRE correspondence and notices electronically to the email address provided when registering on the Loyalty Rewards website.

Do my Loyalty Rewards points expire?2023-01-23T20:58:01+00:00

Yes, Loyalty Rewards points expire on the last day of the month, three years after the date of issuance.

How do I know if I will have expiring Loyalty Rewards Points?2023-01-23T21:00:20+00:00

Visit the “Loyalty Rewards” site (see the third question above for instructions to take you to the site)

At the “Loyalty Rewards” site:

  • Click on “My Account” in the top green bar
  • Next, click on “My Account Statement”
  • Finally, click on the orange “+Points Expiring” listing; any expiring points and the expiration timeframe/date will appear here

How does Fuel Redemption work?

  1. To redeem points at the pump or inside at the register, swipe your Glass City Platinum Visa Loyalty Rewards Credit Card at a participating fuel If you have at least 2,000 points available, you will receive a message on the pump or at the register asking if you would like to use 2,000 rewards points to get $.50 off per gallon. The offer may also be presented while pre-paying for fuel.
  2. Upon selecting “Yes”, the per gallon charge will be lowered by $.50. There is a maximum limit on the $.50 discount of 20 gallons (or $10.00 off) at each visit.
  3. Once pumping is complete, your receipt will show that you received a discount off the fuel purchase (specific wording may vary by location).

To search for eligible gas stations and for additional program details click here.

Further Questions? Contact Loyalty Rewards at 855-452-7790.
Further Questions? Contact Loyalty Rewards at 855-452-7790.

Locations across
northwest ohio

Find a location near you

Five locations in Northwest Ohio make it convenient to be a member no matter where you live or work.

Locations across
northwest ohio

Find a location near you

Five locations in Northwest Ohio make it convenient to be a member no matter where you live or work.

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