Yes, to cancel future text alerts, simply reply back STOP to the text message.

Yes, if you have a Loyalty Rewards card.

Your card will begin with 4095531.

Log into the Loyalty Rewards link with Glass City Home or Mobile Banking (Click the “Cards” icon and then the “Card Rewards” button) to see your current point balance and to redeem points (and to view any future expiring points. Loyalty Rewards point are posted on your monthly credit card statement; however, the point listed are through the 20^th of the previous month. For more information about the Loyalty Rewards Visa, click here.

The only time you would need a PIN number is if you are at an ATM and need to get cash out.

You may obtain a PIN number by calling the toll-free automated number at 888-886-0083.

When you need cash either at an ATM or cash back with your transaction at a merchant.

You can go into any financial institution that accepts Visa and request a cash advance. If you go to any Glass City FCU branch location, you will not be charged a fee for a cash advance; however, there may be a fee associated with a cash advance conducted at other financial institutions.

Yes, thru CSI Life, Disability & Unemployment. For questions call Customer Service at 877-274-5013.

With our Home & Mobile Banking Card Management Portal (also known as Access Point) and our Glass City Card Controls mobile app. Please click here for more information.

Yes, you can set your credit card up for Apple Pay™, Samsung Pay™ and/or Google Pay™ via your mobile phone’s app store. You will then be able to make in-store purchases from your credit card with a single touch or wave of your phone at a participating merchant’s contactless reader. For details and downloading instructions, click here.

You can enroll your active Visa credit card for eStatements on our Home & Mobile Banking Card Management Portal (also known as Access Point). Please click here for more information.

The due date is the 27th of each month.

Visa, P.O. Box 37603
Philadelphia, PA. 19101-0603

Call Glass City FCU during business hours at 419-887-1000. After hours, please call Customer Service at 866-590-7670.

866-590-7670. You may also report your card as lost or stolen with the Glass City Card Controls mobile app or the Home & Mobile Banking Card Management Portal.

Yes, you may call the Customer Service number at 866-590-7670 and begin your call with automated assistance to obtain basic credit card information including: your current balance, transactions, to request a replacement card, initiate a dispute, and more.

You will automatically receive text alerts from the Automated Fraud Alert System, and these alerts will appear as a 5-digit prefix on your mobile phone. You as the cardholder will have 30 minutes to reply Yes or No to this text alert. If you do not respond within 30 minutes, then a call will be placed to your mobile number. Then, if you cannot be reached, you will be contacted at your home or alternate number if applicable. A voice mail message will be attempted if no direct contact is made.